1. What is the Indonesia e-CD (Electronic Customs Declaration)?
The Indonesia e-CD (Electronic Customs Declaration) is a required form for travelers
entering Indonesia. All passengers arriving from abroad must complete this declaration, as
failure to do so may result in denial of entry.
2. What should I do if my Indonesia e-CD application is rejected?
The approval or rejection of the Indonesia e-CD is solely determined by government
officials.
In the unlikely event that your application is declined, you may contact us to request a
full refund.
3. How long is the Indonesia e-CD valid?
The Indonesia e-CD is valid for a single entry only. Each time you travel to Indonesia, you
must complete a new declaration form.
4. When and where do I need to show my Indonesia e-CD?
Once you submit the form online, you will receive a QR code. This QR code will be scanned by
customs officers after you collect your luggage, just before leaving the airport. Ensure you
have all your belongings before presenting your declaration.
5. How far in advance can I complete my Indonesia e-CD?
Travelers can submit their Indonesia e-CD up to 4 days before their arrival in the country.
It is recommended to complete it in advance to avoid delays at the airport.